9 hard skills or competencies (industry competencies) for Rental Technician, Sr.
Skill definition-Following established maintenance methods and procedures to inspect, identify, correct and prevent equipment malfunctions.
Level 1 Behaviors
(General Familiarity)
Names the commonly used tools and technologies when performing equipment maintenance.
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Level 2 Behaviors
(Light Experience)
Uses various power and hand tools to accomplish maintenance tasks and work orders.
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Level 3 Behaviors
(Moderate Experience)
Maintains equipment maintenance tracking software to reduce unexpected downtime.
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Level 4 Behaviors
(Extensive Experience)
Recommends improvement opportunities to facilitate a smooth daily operation with minimal issues.
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Level 5 Behaviors
(Mastery)
Sets guidelines and procedures for performing diagnostic troubleshooting on all engineering equipment.
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Skill definition-Monitoring and controlling inventory and quality of parts to ensure the availability of spares for maintenance and repairs of the plant and machinery.
Level 1 Behaviors
(General Familiarity)
Lists the step-by-step procedures involved in managing spare parts inventory.
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Level 2 Behaviors
(Light Experience)
Uses spare parts inventory system to record and document all parts required for asset maintenance.
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Level 3 Behaviors
(Moderate Experience)
Utilizes spare parts inventory system to detect excessive accumulation of spare parts.
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Level 4 Behaviors
(Extensive Experience)
Oversees the maintenance and control of spare parts inventory, ensuring an optimal level of stock.
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Level 5 Behaviors
(Mastery)
Leads the integration of predictive analytics to optimize inventory management and reduce costs.
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1 general skill or competency (Job family competency) for Rental Technician, Sr.
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Identifies the most common workplace safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Suggests amendments to the existing safety policies and procedures to ensure regulatory compliance.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to coordinate the changes in our current safety policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Recommends change initiatives to improve our existing safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest regulatory changes to ensure alignment of our safety policies.
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9 soft skills or competencies (core competencies) for Rental Technician, Sr.
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Cites examples of effective scheduling skills, including data entry, customer service, and appointment setting.
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Level 2 Behaviors
(Light Experience)
Documents different kinds of communications related to work schedules, such as memos, emails, and reports.
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Level 3 Behaviors
(Moderate Experience)
Administers phone calls and emails to respond to customers' inquiries regarding upcoming or scheduled appointments.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with workforce management professionals to integrate scheduling optimization tools.
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Level 5 Behaviors
(Mastery)
Authorizes the planning schedules of companies and organizations that operate in various industries.
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Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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Summary of Rental Technician, Sr. skills and competencies
There are 9 hard skills for Rental Technician, Sr., Equipment Maintenance, Spare Parts Inventory Management, Vehicle Inspection, etc.
1 general skills for Rental Technician, Sr., Safety Policies and Procedures.
9 soft skills for Rental Technician, Sr., Scheduling, Standard Operating Procedures (SOP), Attention to Detail, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Rental Technician, Sr., he or she needs to be proficient in Scheduling, be proficient in Standard Operating Procedures (SOP), and be proficient in Attention to Detail.